Your patients' information is safe. You're doing the right thing.
Keeping patient information safe is what HIPAA is really about. Marge takes care of the security and the paperwork, and tells you in plain words the little that's left for you. No class in HIPAA required.
How Marge keeps it safe
- Records locked down: encrypted, backed up, on servers covered by a signed HIPAA agreement.
- Everyone sees only what their role allows, and you decide who has which role.
- Every chart opened is recorded. You can see who looked, and when.
- Two-step login (Google, then your fingerprint), and log-off after 30 minutes away.
And the HIPAA side, covered
- A signed agreement with you, the Business Associate Agreement HIPAA requires from any company that handles your patients' records.
- Consents signed and kept with each visit, with every version on file.
- Texts only to patients who said yes, nothing sent without a person deciding, and a switch that turns texts or email off for patients in one place.
- Team talk off personal phones: help requests, handoffs and team messages stay in Marge, under the same agreement.
- The AI under the same agreement, and never trained on your patients.
What's left for you, with our help
- A short yearly risk check. We give you a fill-in-the-blanks one. Coming
- A yearly refresher for your team. We give you a short one. Coming
- Office basics: lock screens when you step away, and no shared logins.
If anyone ever asks, I can show who opened what, and when.